Q: What does the web site migration service consist of? Will my website be secure?
A: The web site migration service that we are offering is free of cost (within a certain limit). We will migrate your website(s) to our high–end cloud hosting platform without you having to do anything. We know from experience that switching web hosting providers can lead to lost info and undesired network downtime. That is the reason why we’ll accomplish all that for you for free!We have highly accomplished administrators whose chief task is to make certain that your site functions exactly as it did on your former hosting platform. The administrators are well–versed in transferring custom–built web sites, as well as web sites that are based on popular scripts like Joomla™ and WordPress.
Q: How long will it take for my site to be moved over to your platform?
A: While we can’t give you a precise time frame, since there are lots of variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will give our very best to migrate your site within 48 hours, and in certain cases – within 24 hours (in case the content is not large).
Q: Do you need anything from me before you start transferring my web site?
A: We don’t gather any sensitive information. We will require, though, the login information for your current hosting account and the name of the site that you would like to migrate.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the transfer?
A: Your site will work just like it did before with your old hosting provider. As soon as we are through with the transfer, your website will be configured to work on our web hosting platform and we’ll alert you to preview it. If everything is functioning properly, all you will have to do is modify the name server records pertaining to your domain. Your website will be migrated to us without any downtime whatsoever.
Q: Will my current hosting provider need to provide any information/assistance?
A: Nope. Apart from your login info for the Control Panel, we don’t need anything. We’ll never touch base with your hosting provider. They will not know anything about the migration either.
Q: Does it make a difference what platform my present hosting provider is using?
A: We support all Linux–based hosting platforms. Basically, if we can get access to your Control Panel, we’ll be able to migrate your website.The only platforms that we don’t support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.