Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is qualified to swiftly address all shared website hosting services clients’ issues and assistance inquiries. Through our ticket system, it’s possible to post your issue and a support staff representative will most likely get back to you in only maximum an hour. In fact, practice has shown us that the usual resolution time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our team of technicians will be on–line for you 24x7x365 to react to all your queries and to sort out any concern you will likely have. You can easily send us a help and support ticket from the BRANDLIFE Hosting Online Control Panel or drop an e–mail message anytime. Additionally, on business days, you can easily give us a call or work with the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel boasts a broad practical knowledge base that is incorporated into all sections. In each section, you will find a Help press button which will load for you a variety of step–by–step lessons on how to employ a selected option or accomplish a specific action. Also, we have produced educational training videos to help you get a better idea of the Control Panel’s interface.