Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the intuitive Help section integrated into BRANDLIFE Hosting’s Online Control Panel. It includes an in–depth database with regularly asked questions and exhaustive help articles contributed by our professional technical support team.

  • Top quality support service

  • Educational Videos

  • We have prepared a selection of how–to video tutorials that visually show how you can resolve a typical issue connected to your shared website hosting services account. You will find the videos in the Help section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7x365 customer service and feature a sixty–minute ticket response guarantee. Our skillful customer service technicians will be online day and night and will remedy any problem that you could possibly encounter within maximum one hour after the helpdesk ticket submission. In the majority of instances, an answer will be given to you within 20 minutes.