A 99.9% Server Uptime
Our shared website hosting platform is based on a dependable, world–class hardware architecture and a strongly modified Linux variation. So, irrespective of what your site is, or how many visitors you’ve got, or even if there’s a denial–of–service assault, our physical servers will remain up and running and your web sites will remain online.
Our shared website hosting services plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to deliver a first–rate web hosting service, you can rarely rely on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure a supersonic connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you opt for: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your hard–earned money at stake, you can’t feel truly safe. That is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel happy with our web hosting service or if you have to use an even more powerful hosting solution, such as a VPS web hosting services or even a Linux dedicated servers hosting – you’ll receive your money back in full, with no hidden costs or repayment charges.
24/7 Technical Support
If you happen to own a hosting firm, your technical support engineers are of supreme importance. This is exactly why we have mindfully hand–picked a very skilled group of technicians, each with lots of years of expertise behind his back. Thanks to them, our company offers 24x7 support with each of our hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All help requests are replied to in under 60 minutes and our average ticket response time is well under twenty minutes!