Phone Support in Shared Website Hosting
Our shared website hosting plans offer phone support 14 hrs per day even on official holidays, therefore if you do not have an account yet, you are able to call and learn more about our solutions or whether we'll meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so you will be able to call the number that is nearer to you. In case you're an existing customer, we will assist you timely with all of the general and billing matters and with numerous technical issues in order to save you time and efforts - we are aware of the fact that sometimes it is easier to consult with a live person so as to get things done immediately. Of course, some issues simply cannot be taken care of over the phone, so if this is the case you have the option to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be sure that there is always someone to assist you if you have any questions about the semi-dedicated server packages that we supply. Whether you wish to find out more about our plans, you have some billing issue or some general issue, you can just give us a call. Although some more complicated matters could need a ticket to give time to our tech support team to analyze, we are able to assist you with various technical questions over the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. In case you are in another country, we also have a global number where you're able to contact us.