Live Chat Support in Shared Website Hosting
Together with the telephone and ticket support, we provide live chat support too. You're able to contact us every day, including weekends and holidays, and we can give you more info about the shared website hosting services that we provide in case you are not among our customers yet, or about general and billing questions in case you already have a user profile. Although for solely tech matters you'll have to open a ticket to the tech support, as such matters will require more time to be resolved, you may still contact us through our live chat for some tech information. For instance, we will assist you to set up an e-mail address in your email client or troubleshoot multiple problems, saving you time and effort. Even if our phone lines are already off for the day, you'll be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we offer with all of our semi-dedicated hosting, you can get the the right answers for any questions you have or have lots of issues dealt with in no time. Our service is accessible each and every day, thus you will be able to get in touch with a representative even on weekends and holidays. In case you're unsure which plan is better for your sites or if our advanced cloud hosting platform matches some system requirements, you can come on the live chat prior to purchasing anything. If you're an existing customer, you're able to find more details about billing issues, account settings along with a variety of common tech troubles you may have, for example in case you are unable to set up an email account in a client on your computer system. Our live chat can save you a lot of time regardless where you are or when you contact us.