Although the hosting service provided by the different companies is practically identical, each provider has a customized platform with its own modifications and ways to accomplish given tasks. Because of this, an information-loaded knowledge base will be amazingly helpful both for persons with no practical experience and for technically accomplished users who will at some point find out how given tasks are performed, but will waste time in the process. The purpose of such a knowledge base is to make the hosting service quick and simple to use, saving users plenty of time and energy. The consequence is happier clients, since they can swiftly find the information they’re looking for, and a whole lot less work for the client service staff members, because typically the vast majority of the enquiries and difficulties that customers have are already enumerated in the knowledge base. Provided that the articles themselves are well-written and cover more things, you’ll be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

All shared website hosting services that we offer feature a comprehensive knowledge base where you can find all you should know in regards to your hosting account. Regardless of whether you’re intending to create a new database, to redirect a domain by means of an .htaccess config file or to create an email address on your desktop PC or cell phone, you can simply read our help articles and all the information that you require will be there. When you open a given section of the Hepsia hosting Control Panel, you’ll see articles that are related to the features that you can access through it. In case you wish to see the whole list of articles and get familiar with all the features that Hepsia offers, or simply to read generic information about the hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to encompass any difficulty that you might stumble upon, but in case you don’t find the information that you’re searching for, you can always contact us, as our client care staff is on duty 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a comprehensive knowledge base for all our current and prospective customers, so in case you purchase a semi-dedicated server account through our company, you will be able to find any info that you are looking for at any moment. We have an enormous number of educational help articles, which will help you better understand what is happening in your account – "What is PHP?" and "What are file permissions?" are merely 2 instances. Our elaborate guides will help you do anything you wish – extract an archive, import a MySQL database, redirect a domain, etc. In addition, we’ve also got troubleshooting guidelines, which will permit you to discover what causes a certain problem and the probable solutions for it. If you cannot send emails or your domain name returns a 500 Internal Server Error message, for instance, you can refer to our knowledge base and fix the problem momentarily. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.